Claims (1)
- Concerning a spare part, repair or new part:
- Access to services > My requests > New ticket > Request type: Quality then fill in all the fields displayed to process the request.
- Concerning any request with a financial impact:
- Access to services > My requests > New ticket > Type of request Creditement – Opérations financières then fill in all the fields displayed to process the request.
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I think that everything composed made a bunch of sense. However, think about this, what if you wrote a catchier title? I ain’t saying your content isn’t solid., however suppose you added a post title to possibly get a person’s attention? I mean FAQ – Safran Electronics & Defense is kinda plain. You should peek at Yahoo’s front page and note how they create article headlines to get viewers to open the links. You might try adding a video or a pic or two to get readers interested about everything’ve got to say. Just my opinion, it could bring your posts a little bit more interesting.
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My Requests (5)
- Very satisfied: Response perfectly meeting the request
- Satisfied: Response meeting the request with a reservation
- Quite satisfied: Response partially meeting the request or with multiple reservations
- Unsatisfied: Response not meeting the expectations
- Very unsatisfied: Response not addressing the request at all
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- Step 1 : check your spam folder.
- Step 2 : Check with your IT department to ensure that [email protected] notifications are not being blocked by your IT department.
- Step 3 : If the two previous operations are not conclusive, send your request to [email protected].
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- In case of only the password is lost, please request an new on by using “Forgot your password ?”
- If the LOGIN information is lost, please contact [email protected]
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Spares distribution (8)
For the list of PART 145 capacities, please see the « Repair Capability List » funder the « Home » menu.
For the list of PART 21 capacities, consult the « Spare catalog » in the « Services access » menu.
If you cannot find the reference of your equipment, submit your request in the menu Services access > My requests > New ticket > then select « Type of request : General »
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Select «Services access » > « Spares catalog ». Enter the reference of your equipment. Show the results. The team in charge of spares delivery is displayed in the “Front office” column. You can also send a quote request by clicking on the “Add to Quote” button at the end of the line.
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Contact the Distribution team. Select « Services access » > « Spares catalog ». Enter the reference of your equipment. Show the results. The team in charge of spares delivery is displayed in the « Front office » column.
In 2023, SAFRAN will lead a project to set up a collaborative platform allowing Customers to access information about their orders
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Technical publications (4)
If the document you are looking for does not appear, please submit a ticket : Service access > My requests > New ticket > Request type : Technical publication
Either the document is not integrated into the site, or you do not have access rights for this documentation. Our support team will respond to you as soon as possible.