SAFRAN ELECTRONICS & DEFENSE

GLOBAL BUSINESS UNIT AVIONICS

SUPPORT AND SERVICES


A world leader in optronics, avionics, electronics and critical software. Our high-tech solutions in optronics, avionics, electronics and critical software for both civil and military markets spans land, naval, aeronautical and space applications Every day, our know-how allows operational to observe, decide and guide, all over the world.

CUSTOMER SUPPORT PORTAL

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Our online services in a few clicks:
– Create and track your requests
– Access your Technical Documentation
– Choose your future training

An international after-sales network
and unique expertise

Safran Electronics & Defense supports its customers in the operation of their equipment through a worldwide after-sales network. In Europe, the United States, Asia (Singapore) and the Middle East (Dubai), its teams ensure optimum availability, responsiveness and quality of service.

The Safran Electronics & Defense support and after-sales service offer provides solutions tailored to each customer (airlines, helicopter operators, armed forces, manufacturers, distributors): AOG, spare parts, repairs, PBH services, overhauls, retrofits, technical support, training, etc.

Spares and Repairs

Located around the world in close proximity to its customers, the Safran Electronics & Defense after-sales network is able to deliver spare parts quickly and respond to repair requirements, technical questions and requests for customized services for all product ranges.

AOG and spare parts:
responsive support 24 hours a day, 7 days a week

In the event of an AOG, a dedicated service is available 24 hours a day, 7 days a week, to handle emergency requests in the most critical situations. Through its international after-sales network and multi-expertise teams, Safran Electronics & Defense guarantees its customers a supply of spare parts worldwide in the shortest possible time.

For AOG only 7/7 24/24, contact us:

AOG

AVIONICS PRODUCT LINES

AIRCRAFT INFORMATION SYSTEMS
AND DATA MANAGEMENT

Our flight data acquisition systems record numerous onboard flight parameters, required to ensure flight safety as well as preventive maintenance.

FLIGHT CONTROL SYSTEMS

From electromechanical actuators to inertial sensors, flight control systems (FCS) from Safran Electronics & Defense improve the performance and maneuverability of your platforms.

NAVIGATION AND SENSORS

Safran has developed proven expertise in all inertial technologies, based on 70 years of experience in designing and producing navigation systems for civil and military platforms.

AIRCRAFT ELECTRONIC EQUIPMENT AND
CRITICAL SOFTWARE

Safran Electronics & Defense develops powerful, compact multifunction avionics ECUs.

World leader in engine control units for civil aviation via FADEC International, a joint venture with BAE Systems, our FADECs guarantee a high level of safety and performance for optimum engine operation.

COCKPIT PANELS

From components to fully integrated control panels for civil or military aircraft and helicopters, we offer configurable and customizable cockpit solutions tailored to the specificities of our customers.

PILOT CONTROLS

An expert in electric flight controls, Safran Electronics & Defense supplies cockpit controls tailored to the specific needs of each aircraft manufacturer.

EXTERNAL LIGHTING SYSTEMS

With a 100% LED technology, Safran designs complete airplane and helicopter lighting systems combining robustness and longevity.

WINDSHIELD WIPER
AND WASHER SYSTEMS

Safran designs complete wiper and washer systems for all types of aircraft and provides an optimal response to your mission requirements, under any weather conditions.

ELECTRO-MECHANICAL ACTUATION

An expert in electromechanical actuation for civil and military aviation, Safran Electronics & Defense develops and produces numerous convenience actuators for airplanes and helicopters.

SEAT ACTUATION SYSTEMS

Compact and powerful, SeatNet electromechanical actuation systems ensure smooth, silent operation of First and Business class aircraft seats, providing passengers with optimum comfort and an unforgettable experience.

FLIGHT DATA
ANALYSIS SOLUTIONS

Cassiopée Alpha is the new all-in-one solution to decode and analyze your civil and military aircraft or helicopter key data.

EMERGENCY LOCATOR BEACONS

We offer a wide range of beacons, robust and adaptable to   your needs, for aircraft civil,   military and helicopters.

A worldwide presence

Exchange Data Interchange

EDI collaborative platforms provide up-to-date order data,
such as the order status, estimated delivery dates, etc.

SupplyOn makes its AirSupply tool available to its Customers
for computerized and automated data exchange
on their repair and spare parts orders.

Mostly used by manufacturers / airplane manufacturers,
Safran Electronics & Defense also offers this possibility
to its Clients.

B2B Aero makes its MRO Tracker tool available to its Clients
(Multiple clients) for computerized and automated exchanges
data related to their repair orders
and spare parts.

Safran Electronics & Defense also offers this possibility
to its Clients.

AeroXchange makes its AeroRepair and AeroBuy tools available
of its customers, mainly airlines
for computerized and automated data exchange
to carry out their repair and spare parts orders.

Safran Electronics & Defense also offers
this possibility to its Customers.

downloads

HELICOPTER LEAFLETS

Download our Helicopter leaflets to learn more about the products we support.

HELICOPTER LEAFLETS

Download our Helicopter leaflets to learn more about the products we support.

HELICOPTER LEAFLETS

Download our Helicopter leaflets to learn more about the products we support.

downloads

AIRCRAFT LEAFLETS

Download our Aircraft leaflets to learn more about
the products we support.

AIRCRAFT LEAFLETS

Download our Aircraft leaflets to learn more about the products we support.

AIRCRAFT LEAFLETS

Download our Aircraft leaflets to learn more about the products we support.

Repair capability list

Safran Electronics & Defense Capability List
gives a single point of access to its global repair capabilities.

support documentation

Airworthiness approvals

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